Please refer to your policy schedule which will advise you if your home needs to meet minimum security standards. If you do, please follow the steps contained in this leaflet.
Use this guide to check that the security features on your home are valid for your policy. If your home currently falls short, don’t worry – we give you 45 days from the start of your policy to complete any necessary work. If you don’t ensure your home is properly protected, it could affect any claim you make. Please call us on 0800 056 3040 if you are unsure about anything.
A 5-lever mortice deadlock or a key-operated multipoint locking system must be used to secure the main Entrance door. The lock must be able to be operated from both the inside and outside. |  |
Double doors must be fitted with either a lock which can be locked by a key from both the inside and outside and two key-operated security bolts top and bottom operating vertically or a key operated multipoint locking system. |  |
These must be secured by any lock that can be locked by a key from both the inside and outside. This includes key-operated multipoint locking systems, or key-operated security bolts fitted horizontally at the top and bottom. |  |
All panes must be securely fitted with suitable adhesive in their brackets. |  |
Sliding doors must be secured by either a lock that can be locked by a key from both the inside and outside, a key operated multipoint locking system, key operated security bolts (fitted top and bottom) or an anti-lift device plus one key-operated patio door lock. |  |
Windows and skylights which open and are accessible from the ground without a ladder, or from adjoining roofs, porches or down pipes, require keyoperated window locking devices – including key-operated multipoint locking systems. In addition to meeting all these conditions you need to ensure that all your locks are secured when no-one is home, taking care to remove all keys from locks and storing out of sight. Please note that although windows in occupied bedrooms do not need to be locked, all other locks in your property should be secured at night and keys removed from the locks. |  |
